Service rules, liability of the parties, and limitations for the use of the Crakka platform.
Crakka offers penetration testing and computer security auditing services for companies in Argentina. Access to the platform and the transmission of technical reports is carried out through a secure portal.
The client acknowledges that the services are provided under a B2B model and that the use of the platform is intended exclusively for professional cybersecurity purposes.
The client agrees to provide truthful and complete information about the infrastructure to be audited. They are responsible for obtaining the necessary authorizations to perform vulnerability tests.
It is not permitted to use the reports or results for purposes other than improving the security of the organization itself. Any misuse will be the sole responsibility of the client.
Crakka undertakes to execute the audits with the diligence and professionalism typical of the industry, following recognized methodologies such as OWASP, NIST, or PTES. The delivered reports reflect the state of the infrastructure at the time of the test.
Detection of all existing vulnerabilities is not guaranteed, as the security environment is dynamic. Crakka's liability is limited to the value of the contracted service, except in cases of fraud or gross negligence.
Under no circumstances shall Crakka be liable for indirect damages, data loss, business interruption, or loss of profits arising from the use of the reports or the inability to access the platform.
The client assumes the risk that penetration tests may temporarily affect the availability of the audited systems. Crakka will take all reasonable precautions to minimize such impact.
The reports, methodologies, and tools developed by Crakka are its intellectual property. The client receives a limited use license for the purposes of the contracted service.
All information shared during the audit is considered confidential. Crakka implements technical and organizational measures to protect data, in accordance with Argentine personal data protection legislation.
The service is provided for the period agreed upon in the work order. Either party may terminate the contract for material breach, upon prior written notice of 15 days.
Upon termination of the relationship, Crakka will deliver the final reports and delete the client's data from its active systems, unless there is a legal obligation to retain it.
Crakka reserves the right to modify these terms at any time. Changes will be notified to active clients at least 30 days in advance.
Continued use of the platform after the modifications come into effect implies acceptance of them.
For inquiries about these terms or to exercise legal rights, the client may contact Crakka through the following channels:
These terms are governed by the legislation of the Argentine Republic. Any dispute shall be submitted to the ordinary courts of the Autonomous City of Buenos Aires.